Description: Logo

The Future of Point-of-Sale & Service Solutions

Always Mobile - Manage Your Business From Anywhere 

Customer Surveys

Customers Want You to Know



















   

A sophisticated Customer Survey system allows you to build surveys for phone screening (email surveys coming soon). Surveys can be based on store location, type of product purchased, vendor, model, date, sale amount or combinations. The Customer Survey system rates and scores results, and can send an automated alert message to management for a personal response. Results are stored on the customer record and reports can show the historical record. Scorecards can be created for sales staff, drivers, service techs, and sorted by brands or transaction value with links to the specific customer transaction.

Surveys are effective at proving your company is providing exceptional customer service or pointing out areas needing improvement. 

Customer Survey Report Options

Review of Survey Results

Individual Customer Survey Results to Understand Issues