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The Future of Point-of-Sale & Service Solutions

Always Mobile - Manage Your Business From Anywhere 

Call Wall

Ensuring a Great Service Customer Experience




















   

In service you need the ability to make schedule commitments, perform accurate capacity planning, confirm appointments with your customers, and ensure the correct service tech's are on the job. However, the most important capability you know you will need, is the ability to throw all this planning out the window and react to your customers. The Reliable Softworks Call Wall gives your service management team the ability to do all these things and the ability to change everything when the situation demands.

The Call Wall (see below) provides functionality to do capacity planning based on truck/technician schedules, currently committed deliveries, and installations. The drag and drop functionality makes it quick and easy to make achievable schedule changes. An added bonus is the delivery confirmation feature; enabling every member of your company to provide live, real time, accurate service status updates to any customer. 

Reliable Softworks wants you to make a profit.

Call Wall