Welcome to Reliable Softworks

The Future of Point-of-Sale & Service Solutions

Announcement: Reliable Softworks Strategic partnership with HomeSource Systems. Click HERE for details.

“My passion is the success of Independent Retailers!”
– Mike Baron, Founder and President

Add lines by model, partial model, or description
System prompts user for “add-ons” which are related to each line on the order
Packages can be sold by description and all related lines are automatically added to the order
ESC, Extended Service Contracts, are offered at appropriate retail price and term length based on product category and price point
One Click Quote-To-Order & Missed quote report
Landed Cost is tracked for every item
Buyers screen shows visibility to future price changes
Pushbutton sales reporting summarized by performance metrics
System tracks referral business by Project Partner and Account Manager, including volume, profit dollars, and margin
Commissions: robust commission calculation including a filter for unpaid invoices
SPIFFS: in house spit report tools and vendor spiff reports

Never make a purchasing mistake again, its impossible to double order an item, or to miss an item that is needed for purchase, and as a bonus, full payment is confirmed prior to ordering.
Payments are validated at time of consumer purchase, time of vendor purchase order, and time of delivery to insure full payment has been secured according to Company’s business rules.
Track, report, and manage all vendor return balances owed, along with vendor promises made (ie dent allowance)
Vendor Instant Rebates are tracked and managed to insure timely submissions and reimbursements as programs come to closing dates, especially helpful for estimated future delivery date, also helps purchasing to beat the price increase.
Identify all aged inventory with one simple query, the receive date and vendor invoice is tracked for every inventory record, making damage claims a breeze to provide the Vendor’s requested information
Clearance wizard: one button publishes your scratch and dent, or clearance item to your existing website*
Collect A/R faster with pushbutton billing document at time of invoicing and live 30-60–90 AR aging screen
Pushbutton customer deposit roster displays a detailed list of customer deposits, with drill down capability to identify hight activity customers.

Keep all info in one place, so any authorized Company Leader can resolve a situation
Take away employee excuses, hold them accountable, with a well defined and documented process that must be followed to be successful
Centralized live dispatch and scheduling calendar with piece counts
Automatic model number updates: system updates models, descriptions, and price. While you sleep, including every model for the brands you sell
SCAN inventory receipts with serial number tracking
Voucher inventory payables based on scanned receipts
Delivery alert for COD balances and out of stock items
Customer signature capture in-store and at time of delivery or service
Cycle scan complete inventory for a location in under 2 hours
Take pictures at time of delivery or service, using RSW mobile apps, the pictures automatically attach to the customer record.
Attach documents such as client PO’s, RFQ’s, and vendor RMA’s, to orders, quotes, customers, and returns

Model numbers, pricing, and group inventory updates in your system while you sleep automatically for all the brands you sell.
Retail Deck Quotes: enter quote number and all the details import into ReliaSale system to eliminate double data entry
Website pricing matches your system pricing
Electronic price tags match your system pricing
Connects to your existing credit card processor which makes every workstation(and mobile) a payment processing device
Product specifications and install guides attach to emailed receipts automatically
One-click Clearance Wizard, posts your scratch and dent inventory to your website with one click
E-commerce API receives your website orders electronically
Connects to Quickbooks Accounting, the industry standard for accountants for businesses under 500m in revenue, plus integrations with many financial accounting packages
Google Maps, free routing/dispatch/sc service connection included, or, connects to Dispatch Track or alternative logistics/dispatch system.
Robust sales tax reporting with drill down, or, connect to Avalara Tax Services for automated sales tax reporting.

Sales: Write sales, accept payments, schedule delivery
Delivery: take pictures of preexisting conditions, get customer acceptance signature , geo-location
Technicians: add parts for automated ordering, accept payments, and schedule return visits
Owners and Managers: Review performance by salesperson, location, company, compares to prior year

Dedicated cloud server instance for your Company
Fast, modern database, fully exportable to excel, and searchable using control-F
Cloud implementation provides access from any location, any device
Redundancy in four data centers for your piece of mind
Backups 4 times daily plus 3 rolling days and monthly archives